Privacy Policy
Welcome to CreateMyStory. Your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information, ensuring transparency and compliance with global data protection standards.
1. What Information Do We Collect?
We may collect and process the following types of information:
- Personal Information You Provide: Includes username, email, password, payment details, and additional information provided for story customization or support inquiries.
- Child Information: Data about your child (e.g., name, age, preferences) for personalized stories. All child information is processed with parental consent and in compliance with child protection laws.
- Technical Information: Includes IP address, browser type, operating system, device details, location data, and platform usage analytics.
- Google Login Data: Profile information, including your name and email, collected if you register or log in via google gmail.
Ensure the data you provide is accurate and notify us of any updates promptly.
2. How Do We Use Your Information?
We use your information for the following purposes:
- To personalize and deliver customized stories and services.
- To manage your account and respond to support inquiries.
- To process payments and ensure secure transactions.
- To analyze and improve platform functionality and user experience.
- To comply with legal obligations and prevent fraud or abuse.
Your information will not be used for automated decision-making without your explicit consent.
3. Legal Bases for Processing
We process your personal data based on:
- Consent: For purposes where you explicitly consent, such as receiving promotional emails.
- Contractual Necessity: To fulfill your requests and provide the services you subscribed to.
- Legal Compliance: To meet applicable laws, regulations, or legal requirements.
- Legitimate Interests: To improve our platform, ensure security, and protect against fraud.
4. How Do We Share Your Information?
Your data may be shared under these circumstances:
- Service Providers: Trusted third parties (e.g., OpenAI, Google Cloud, payment processors) to deliver services.
- Legal Authorities: When required by law or to safeguard against fraud, abuse, or harm.
- In the event of a business transfer (e.g., merger, acquisition, or sale), user data may be part of the transferred assets. We will take reasonable steps to ensure your data continues to be handled responsibly.
We will never sell your personal data to advertisers or third parties.
5. How Long Do We Retain Your Information?
Your personal data is retained only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once no longer needed, we securely delete or anonymize your data.
6. How Do We Protect Your Information?
We employ industry-standard security measures, including encryption, access controls, and regular audits to protect your personal information. However, no system is entirely secure; use our services at your own risk.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access, update, or delete your personal data.
- Withdraw consent for data processing.
- Request data portability.
- Opt-out of marketing communications.
To exercise your rights, contact us at createmystory.company@gmail.com.
8. Updates to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or applicable laws. The latest version will always be available on our website.
